telephone support 0800 644 644 5


Easy to print - now with QR-Code

for returns from Germany
DHL return label
For returns from Austria, Switzerland and European Union (AT/CH/EU)
please click here


  1. Fill in your complete address
  2. Press the button "Weiter"
  3. Now you can print label by clicking "PDF öffnen und drucken"
  4. Use the label for your shipment.

Please keep the shipment number for the traceability and the receipt as proof of the consignment until the refund. Return the goods at a German post office near you.

Too small, too big, you simply don't like it? Here you can return the items in a few simple steps! If the ordered items are too small or too big, you don't like the style or the items have defects, please return these items.


  • Download the returns form and print it!
  • Fill in the form completely.
  • Put the filled form in the returns package.
  • Pack the items accurately.

Returns address:

Multisped GmbH
Logistik-Zentrum Singen
c/o Retourenabteilung Napo-Shop
Lise-Meitner-Straße 1
D-78224 Singen | Germany

There is no obligation to print this form and fill it out, this is a voluntary option for you to facilitate our work. Thank you for your cooperation! To view the form, fill it out and print the documents, you need the free Adobe Acrobat Reader.