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GOT ANY QUESTIONS?

Payment and shipment

Payment methods

New:Free Shipping
within Germany!

DHL

Return Policy

Too small, too big, not satisfied? It only takes a few steps to return your article.

Payment methods

Paypal  Germany and EU
Paypal (worldwide) payment through PayPal. With PayPal you can also pay with your credit card. We accept VISA and MasterCard. PayPal automatically encrypts your confidential information in transit from your computer to ours. What is PayPal? PayPal is an online payment service that allows you to pay securely, easily and quickly - the PayPal account is free of charge. Your bank or credit card details are only deposited on PayPal. This makes it unnecessary to send it every time you purchase something online, making payment by PayPal extra secure. You can also pay easily with just two simple clicks, as you can use your bank or credit card data deposited with PayPal, instead of entering them at every purchase again. In addition, your goods usually arrive earlier, because PayPal payments are made quickly. The seller can then send the goods immediately and you usually receive your package faster. By the way, PayPal enjoys great trust with buyers and sellers. Every third online buyer in Germany already has a PayPal account and worldwide there are over 175 million accounts in 190 countries. Open a free PayPal account and link it to your bank account or credit card - then your next purchase at Vivemaria.de and Napo-shop.de will be much easier. Further information on PayPal can be found at www.paypal.de.
 
Amazon  Germany and EU
Fast, easy and secure. In cooperation with Amazon, we offer you to make the purchase via AmazonPayments as payment options. If you pay with AmazonPayments, you do not have to log into the shop, but you can use your Amazon account to shop with us. That means, you pay your purchase, as usual, via direct debit or credit card and everything runs quickly and easily via Amazon. The delivery address is also deposited and can be freely selected. The same applies for returns, everything can quickly and easily be made via Amazon. A decisive purchase argument for new customers, which are still uncertain. AmazonPayments is the fast alternative.
 

Klarna Germany and Austria only
Klarna invoice (from €25 to €500). With a purchase on account with Klarna you always receive the goods first and you always have a payment term of 14 days. Further information and Klarnas’ terms and conditions for the purchase on account can be found here: klarna.com (We charge you a fee of €1.95)

Sofortüberweisung  Germany and Austria only
Within Germany and now also Austria. Sofortüberweisung (www.sofort-ueberweisung.de) is the TÜV-certified, secure payment method of the company Payment Network AG. If you want to pay using directebanking, you only need your online banking data, i.e. usually bank account, PIN and TAN data. The system does everything else for you. Your order is secured by Sofortüberweisung to an amount of up to €5,000! Advantage: For you as a buyer, Sofortüberweisung is not only free of charge, but also combined with some benefits: When you place the order, you can directly pay, without having change to your bank’s website or having to enter data of your order. You don’t have to wait long for the consignment of goods. Depending on the credit rating of the purchaser, dispatch of goods in stock may take place immediately or within two working days. With its comprehensive security system, Sofortüberweisung is now among the safest forms of payment on the internet. Details on the comprehensive security concept of Sofortüberweisung can be found here. The security concept also includes an insurance policy, i.e. buyers are secured for transactions of up to €5.000 per individual case. You can find details on the insurance policy of Sofortüberweisung here: www.sofort-ueberweisung.de.

Kreditkarte Germany and International
Pay comfortably with your credit card. You will be forwarded to an encrypted (SSL) page. Your data is 100% secure and the payment is booked immediately in order to dispatch the goods quickly. We accept the following credit cards: Visa - Mastercard. Your credit card account is debited upon conclusion of the order. Securecode (3D Sercure procedure). To enhance the security of credit card payments, MasterCard has introduced the SecureCode security procedure. By requesting a password, it is ensured that the buyer is the legal cardholder. You will receive the password for your credit card from your bank.

DHL Nachnahme  Germany only
For payment on delivery, the invoice amount will only be collected upon delivery of the consignment by your DHL driver. When ordering to a DHL Packstation, the cash on delivery can also be paid by machine with your EC card using your pin. We will charge you €7.00 for cash on delivery. €2.00 will be collected by the DHL driver as a separate delivery fee upon delivery.

 

Nastrovje Potsdam

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